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Are we focusing on the right things for the market as it is right now?
That was the question one of our clients asked us recently. Not because the sales team wasn’t performing either as they are a solid bunch, set to smash their budget two months ahead of plan. So why ask the question? Because great teams don’t wait for something to go wrong. They stay curious. They keep checking in, challenging themselves, and looking at things from different angles. We spent two days on site with them asking questions, chatting with team members individually and observing them. And together, we uncovered some simple tweaks that could make a big difference. Some of the blockers were small but persistent. Others just needed finding by a fresh pair of eyes. The best part is that because the team felt that they were part of the process from start to finish, the ideas didn’t feel like ‘management decisions’ they felt like their own. That’s when things really stick. Sometimes, it’s not about fixing something. It’s just about making sure you're still heading in the right direction. Let's Learn and Grow together. Speak soon, Jo
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When was the last time you conducted a full review of your sales function?
Here are three simple but powerful questions to ask: 1 - Are we converting as many enquiries as we should be – or just as many as we can? 2 - When did we last look at our sales approach through the client’s perspective? 3 - Do our team have the skills and confidence to consistently perform at their best? These are the questions at the heart of every Sales Health Check we carry out. They help to uncover gaps, highlight opportunities, and build a stronger foundation for future growth. How would you answer those three questions? And if you're not sure — or think there's room for improvement — message me and we will help you to explore what’s possible. Let's Learn and Grow together. Speak soon, Jo How should salespeople split their follow-up time each week?
Not all leads are equal, and neither is the time you spend on them. Here's a simple way to think about where your focus should go: 🔹 Cold Leads – 20% “Keep the door open.” These leads aren’t ready now, but a light touch every so often helps you to get to know them better and keeps your name in the frame for when the timing is right. 🔹 Warm Leads – 40% “Move them along.” They’ve shown interest, but they’re not over the line yet. A well-timed call or a helpful piece of insight could be just what they need. 🔹 Hot Leads – 40% “Don’t keep them waiting.” When the signals are there, act quickly. These are your closest to converting – they need clear answers, not delays. It’s all about balance. Spend too long chasing cold leads, and you’ll miss the ones ready to book. Focus only on hot ones, and you’ll dry up your pipeline. If you're looking to sharpen your approach, ask me about REV-UP Your Research and Telesales online programme, delivered in two-hour sessions over three weeks. Lets learn and grow together. Speak soon. Jo Promoted? Great! Now What?
So many brilliant salespeople get promoted into team leader or manager roles and then… what? No clear support. No structure. Just a new job title and lots of guess work. We’ve seen it time and time again — and experienced it ourselves. That’s why we developed something we’re really proud of 'Step Up And Lead' Sales Leadership Training for New Managers. A practical, people-focused programme designed to help new sales leaders step into their role with clarity and confidence. It’s built specifically for the events and hospitality world. We cover the things we wish someone had shown us early on: · Making the move from peer to leader · Coaching and developing your team · Understanding the numbers and using them well · Running effective 1:1s, setting realistic targets, and learning how to delegate · Tackling performance issues when needed It’s a mix of focused workshop or online modules, Curve tools, and practical examples that reflect real day-to-day challenges. If you have a newly promoted sales leader in your business — or you’re stepping up yourself — we would be happy to chat about how this programme can help. Let’s Learn and Grow together. Speak soon. Jo |
AuthorJo Kenny is the founder of Curve Sales Solutions Archives
August 2025
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