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New for 2026 - Sales Personality Profiling

20/12/2025

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Supporting sales teams to grow isn’t just about process or targets. It’s about people.

A lot of the training we deliver focuses on helping sales teams understand how they work, how they communicate, how they handle pressure, and how they adapt to different clients and situations.

That’s why, alongside our sales training, we’re introducing sales personality profiling from Spring 2026. Using colour, our sales profiling is designed to give individuals and teams greater self-awareness, stronger communication, and a clearer understanding of how to work effectively with each other and with their clients.

Used well, profiling isn’t about labels. It’s about insight. It helps managers support their teams more effectively and helps individuals sell with more confidence and consistency.

This fits naturally with our focus on anticipation — understanding people early, spotting where support is needed, and putting the right development in place before challenges appear.
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More to come on this over the next few months.

If it’s something you’re curious about, we’d be happy to talk it through.

Lets learn and grow together.

Jo
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2026 The Year of Anticipation

17/12/2025

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At Curve, we’re calling 2026 the year of anticipation.

In our experience, the sales teams who perform best aren’t just chasing targets. They’re thinking ahead – about people, pressure points, and what’s coming next.

That looks like:
  • Clear welcome-back messaging at the start of the year, so teams begin with focus
  • Mid-year check-ins before momentum dips, not after
  • Ongoing support that keeps standards high as pressure builds

In hotels, venues, hospitality and events, planning ahead is second nature. Applying that same mindset to sales teams is what turns good plans into consistent results.

If you want to bring more anticipation into your sales approach this year, that’s exactly where we can help.

Let’s learn and grow together.

Jo
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Anticipating what comes next.

16/12/2025

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Good sales isn’t only about being prepared and responding well - it’s about anticipating what comes next.

In hotels, venues, hospitality and event sales, anticipation is already part of the job. We forecast demand, work with long lead times, and make decisions months before results show up. We’re constantly thinking about what clients might need - often before they ask.
Sales performance benefits from the same way of thinking. Looking ahead to busy periods. Noticing pressure points early. Putting the right messages and support in place before focus slips.

Anticipation isn’t about getting everything right - it’s about being prepared and acting early.

This way of thinking is shaping how we’re approaching 2026 at Curve - and it feels more important than ever.
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It’s worth asking: where could anticipating a little earlier make a difference for your team?

Lets learn and grow together.

Speak soon,

Jo 
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Protecting Sales Momentum

15/12/2025

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Most sales teams start the year with a solid plan.

Targets are set and priorities are clear. The challenge isn’t planning — it’s keeping focus once diaries fill up and the year gathers pace.

After the Christmas switch-off, even strong teams benefit from clear welcome-back messaging. It helps reconnect people to the plan, sharpen priorities, and bring focus back to day-to-day work. Team meetings and then help protect momentum as pressure builds, supported by a mid-year session to reset focus if needed.

We’re privileged to be supporting several clients with their welcome-back messaging, and we’re deep into preparation to make that count. From facilitating team meetings that revisit core principles, to delivering bespoke sales training, and supporting a county as it comes together to grow its MICE business — 2026 is starting strong for us, and we’re ready.
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Good planning sets the direction - structure and support keep it moving.

If this is something you’re thinking about, or you’re planning a mid-year session, we’re happy to help.

Lets learn and grow together.

Jo
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Is it a special occasion?

3/12/2025

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I caught up with a friend for lunch this week at Albert's Schloss in Birmingham and there was one little moment that has really stuck with me.

After our server introduced himself he asked, “Is it a special occasion?”

Now… technically no. But actually… yes. Two friends catching up - that's pretty special.

And the more I thought about it, the more I realised how clever that one question actually is.

We told him we were two friends catching up. But we could just as easily have been two colleagues having a business meeting and wanting space, or two people celebrating a big birthday and wanting fun, energy and a bit of banter.

Every guest wants something slightly different.

And that one simple question tells the server exactly who they’re dealing with and how to pitch the service. It’s such a small touchpoint, but it changes the whole tone of the experience.

It also reminded me how easy it is in hospitality to slip into “process mode” ask no questions → tick the box → serve the guest → clear the table → move on.

And when we do that, the magic disappears.

Hospitality should feel special — even on an ordinary Monday lunchtime.

So here’s what I’ve been thinking about since this happened - what touch points need to be in place to ensure that our guests and clients feel genuinely valued? It might only be one thoughtful moment.

And if you want to see what that looks like… pop into Albert's Schloss in Birmingham and ask for Bart. He’ll show you how it’s done.

Lets learn and grow together.

​Jo
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    Author

    Jo Kenny is the founder of Curve Sales Solutions

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