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Feeling very grateful after delivering this week’s DEEP DIVE Enquiry Handling session for the MIA - Meeting Industry Association. One thing I care deeply about when delivering training is making sure the room feels engaging, approachable and collaborative — not just “sit and listen” learning. The best sessions happen when people feel comfortable enough to share ideas, discuss challenges openly and learn from each other. Reading comments like: “great discussions with everyone” “wealth of knowledge shared” “liked that we could all converse as one group” and “approachable and engaging training” really meant a lot. I also loved seeing feedback around the practical side of the session — especially that people felt they were leaving with useful tools to go away with and use with future clients and ideas they could apply immediately to help convert business. Good training content matters, but creating the right environment for people to engage with it is what really brings learning to life. A huge thank you to everyone who contributed so openly and enthusiastically this week — you made the session what it was 😊 Learn and grow together. Jo
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AuthorJo Kenny is the founder of Curve Sales Solutions Archives
May 2026
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