Today, we took a day away from the office and visited the World of Learning Exhibition at the National Exhibition Centre (NEC) in Birmingham. We immersed ourselves in the seminar programme, said hello to clients, and met with suppliers.
Artificial intelligence (AI) and its place in the learning space was a hot topic. The consensus being that AI, whilst not capable of entirely replacing human interaction, does have the potential to complement a company’s learning offering. AI is successfully being used by many companies already to process data, send out general reminders and training invitations, as well as communicating post programme follow-up to learners. In one seminar, a speaker presented a shocking statistic that only 12-20% of learners effectively apply the new skills acquired in training to their day-to-day work. At Curve, to ensure that a higher proportion of new learning is implemented, we delve deeply into our clients' business to fully understand the project objectives as well as working with our client to agree success criteria and robust follow up plans. This approach also ensures that the return on investment (ROI) can be quantified and measured. Another speaker reminded us that an average attention span of a learner is a mere 20 minutes. This is why we designed our sessions to be engaging and interactive with breakout activities, quizzes, regular and well-timed refreshment breaks, and for online learners short wellness breaks away from the screen. We have received really positive feedback from our learners about our approach to this. All in all we had a very positive day and whilst we learnt a lot about new trends and technologies, we were also heartened to reaffirm that at our core, our well prepared and structured training sessions really do help sales teams to learn and grow.
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AuthorJo Kenny is the founder of Curve Sales Solutions Archives
November 2024
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