Just returned from a rejuvenating two-week camping trip in Anglesey with my family—it was the perfect break after a hectic first half of the year. Now, with fresh perspectives and renewed energy, I’m thrilled to share what Curve has in store for Autumn 2024.

We’re launching an exciting new training programme: Empowering Supervisors and Team Leaders. This one-day session covers everything from the fundamentals of supervision to effective communication, delegation, time management, and issue resolution.

But that’s not all. We’re also relaunching our Structured and Confident Telephone Skills programme, designed to support those who need an extra boost of confidence to have powerful client conversations over the phone.

And our collaboration with the Meeting Industry Association continues! Don’t miss our special session in November, Equip Your Team for Success in 2025. You can book your spot by clicking on the button below. 

If your team needs support, we’re here to help them #learnandgrow.

Speak soon,

Jo

We all know that securing buy-in from our sales teams is crucial for hitting targets. We start with transparent communication about goals and expectations, then involve the team in setting their own targets to increase ownership. We go on to monitor achievements, reward success, and offer feedback to keep motivation high and maintain a positive sales culture. The question is - why does this work with some sales teams and not others?

This approach succeeds with teams whose values, culture, and dynamics support trust, openness, and growth. In these environments, such strategies naturally enhance engagement. However, in teams lacking these foundational elements, the same strategies may not be effective.

If your team isn't demonstrating buy-in, try these three quick fixes:

1. Conduct One-on-One Meetings: Understand individual motivations and challenges, tailoring support to each team member. Ask for honest feedback, listen to it and act on it.
2. Improve Communication: Ensure clarity and transparency about goals, roles, and expectations to build trust and alignment.
3. Introduce Short-Term Incentives: Implement immediate rewards for small achievements to boost motivation and show quick results.

Lead by example, demonstrate your commitment, and remind the team of company values and the work ethic you expect. If these efforts still don't make an impact, it may be time to engage HR to address deeper issues in team dynamics or organisational culture. 

Sales Office Health Checks can also help to ensure that sales processes, procedures, skillsets and strategy are right for the business and the clients you work with. If this support might benefit your business, we would be happy to help. Drop us a line to ask for further information.

Speak soon,

Jo

Learn, Grow and Trust are the cornerstones of the way we work here at Curve. 

We believe in the power of lifelong learning. In an ever-evolving landscape, curiosity and adaptability are our greatest assets. We embrace challenges as opportunities to expand our knowledge, refine our skills, and stay ahead of the curve. Whether it's through formal training programs, peer-to-peer knowledge sharing, or hands-on experiences, we are committed to continuous growth and development for our clients and ourselves.

By fostering an environment that encourages innovation, risk-taking, and resilience, we empower individuals to reach their full potential. Together, we celebrate milestones, overcome obstacles, and chart new horizons, because when people grow, their company thrives.

Trust is the bedrock of strong relationships. We believe in earning trust through integrity, reliability, and accountability. By delivering on our promises, upholding ethical standards, and honouring commitments, we foster trust with our clients, partners, and peers. Trust enables us to collaborate effectively, navigate challenges confidently, and achieve shared success with transparency and mutual respect.

Learn, Grow and Trust are our values, but these are so much more than words on paper. They are the guiding principles that shape our actions, inform our decisions, and define who we are. We're not just selling solutions; we're building a future fuelled by integrity, empathy, and innovation. Join us on this journey as we redefine what it means to succeed in sales, one value-driven interaction at a time. 

We look forward to hearing from you.

I was fortunate to attend the Visit Worcestershire Tourism Awards at Ombersley Court last week to celebrate the visitor economy in Worcestershire. There were over 120 entries for the 13 categories along with a winner of winners who this year was the well deserved Astley Vineyard.

This years chosen charity was St Richard's Hospice ahead of their Waddles of Worcestershire taking to the streets of Worcester this summer. 

If you would like to find out more about this popular event click on the link below. 

Your team member returns to the department after attending a training course. They are motivated and filled with new ideas. But what happens next? 🤔 

In our recent 'Motivational Team Training' workshop we explored just this. Leaders were asked to reflect on the Application stage of the Learning Cycle. They considered ways to help their teams implement their new found skills and knowledge and drive real change and innovation within the department. 

What do you do to support your team members? Join us in our next Learn & Grow session as we delve into practical strategies to ensure seamless integration and maximise the ROI on your training investment. We will also take a look at the styles of training that work best for your team, skills analysis and much much more.

We hope to see you there.

​Jo.

Since our last post we are delighted to have received some lovely feedback from a group of learners from Unique Venues of London. In conjunction with Paje Consultancy Limited we ran a workshop on Sales Office Excellence and it really hit the spot! 

If you are interested in finding out more about this workshop for your team please do let us know.

Speak soon,

​Jo

At Curve, we take feedback from our training sessions seriously. We don't just wait for the feedback sheets at the end of the day though — we actively seek input throughout the session, even reaching out beforehand for a pre-course call to ensure our learners comfort and readiness.

Our goal is to be able to enhance the learning experience 'in the moment'. We want to know what you need, what you like and how we can make the training more practical and helpful. By being in tune with our learners, we get to make
real-time adjustments that make a difference — changing the format of an activity to boost energy levels, spending extra time on a topic to make sure that it ‘sticks’, allowing more time for group discussion or personal reflection, or simply asking the venue to bring a break forward! 

We would love to hear from you if you have recently attended a training session - what made it a standout learning experience for you?

​Speak soon,

​Jo