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A fresh approach to Upselling

20/2/2023

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Upselling usually involves proposing a more expensive or superior product or service to guests than they had originally planned to purchase.

At our upcoming Meeting Industry Association event on Friday, 24th, we will be discussing how to truly demonstrate hospitality by focusing on enhancing your guests' experience. By suggesting ways in which guests can have a great experience with you, you can improve their loyalty and overall satisfaction. Upselling provides an opportunity to offer guests additional amenities or services that they may not have initially considered, creating a win-win situation for both guests and hospitality businesses. This approach can increase revenue, gain a competitive advantage, and improve the overall guest experience.

Look forward to seeing you there!

​Jo
Click here to book your place
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Every day is a school day...

3/2/2023

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My youngest son, who knows of my love of Daffodils, gave me a present today.  "These are more sustainable, Mom!" Now, whilst this may not be true, he's very young and you have to love his thought process.

We all have knowledge gaps that need plugging and it's important that we never stop learning or 'keeping the saw sharp' as we say at Curve HQ. 

Continuous learning has numerous benefits. In sales, it helps us:


  1. Stay ahead of the competition: The industry is constantly evolving and new techniques are emerging. Staying knowledgeable and up-to-date with the latest developments will give you an edge over your competitors.
  2. Build better relationships: By developing interpersonal and communication skills, salespeople can build stronger relationships with clients and potential customers.
  3. Increase confidence: Personal development can increase a salesperson's confidence and self-esteem, allowing them to approach potential customers with greater ease and effectiveness.
  4. Increase product knowledge: Salespeople need to be knowledgeable about their products, and ongoing training and development can help to keep this knowledge current and relevant.
  5. Improve conversion rates: By developing and refining sales skills, salespeople can convert more effectively and achieve targets.

The daffodils will now be displayed prominently in my office as a reminder that there is always room for growth and improvement. Every day is a chance to learn something new.

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stadia Conference and events revenues

2/2/2023

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Driving revenues from conference and events in stadia requires a combination of effective sales and marketing strategies, as well as a commitment to delivering outstanding customer experiences. By conducting market research to understand your target audience and offering a variety of packages to meet their needs, you can maximise conference and event sales.

Using modern technologies, such as an instant book tool,  to streamline the sales process and create a seamless customer experience can also help increase conversions. Additionally, providing ongoing training and support for your sales team can ensure that they are equipped with the knowledge and skills necessary to effectively sell your conference and banqueting offerings. With a commitment to customer satisfaction and a focus on driving results, you can drive revenues and achieve success in the competitive world of stadium conference and banqueting sales.

Click on the link below to book time in our diary for a chat about your stadium's sales challenges.

Through our understanding of this sector, we can help guide you to success.
Arrange a chat
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    Author

    Jo Kenny is the founder of Curve Sales Solutions

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