​Radical Candor by Kim Scott will help you to 'get what you want by saying what you mean'.  Scott is the former CEO of Dropbox and Twitter and executive at Google and Apple. She draws on years of experience in Silicon Valley to provide clear and honest guidance on leadership to transform relationships at work. We particularly liked the focus on praising others which helps them to focus on their strengths and in turn helps them to ensure success. If you fancy a book that helps you to explore your own communication style, then this one is for you.

The Effortless Experience by Matthew Dixon, Nick Roman and Rick Delis is a book that we love here at Curve HQ and can highly recommend. It explores the controversial opinion that no matter how good your customer service is - it won't necessarily drive loyalty. WHAT we hear you say - how can this be? The authors set out their four pillars to a low-effort customer experience which answers this exact question. They also offer tools and templates to help you start applying the concept straight away. So if you fancy a read that helps you explore how you can both drive loyalty and provide effortless experiences, this is the book for you.